Central Technical Support Officer Bollegraaf Recycling Machinery 25-11-2023 Werken in Delfzijl Introductie vacature Central Technical Support Officer (French-speaking) In the position of Central Support Officer in the Sales department, you will be both the link and manager of the processes between the international customer and the internal stakeholders. In this position, you will mainly focus on the French-speaking market. You will contribute to the maintenance and optimization of Bollegraaf installations in the field. Customer satisfaction is the key. Location: Appingedam, NL What will be your role? The role at Bollegraaf is very extensive: you manage the international customer demand from A to Z. You advise the customer (reactive and proactive), come up with solutions, make quotations and indirectly prepare the deployment of service engineers and/or the shipment of parts. You are in all areas (both technical and commercial) the coordinator for the customers and you know how to build a good relationship with them. You handle and report on both the content and financial side of the projects. You always see opportunities to provide the customer with additional services and products of Bollegraaf. Finally, you see what can be improved in the follow-up phase so that you and Bollegraaf can continue to learn and develop. Regular (international) customer visits are part of the job. Who are you? You communicate proactively and ensure that the necessary information is provided by the various colleagues and departments. You have experience in a technical sales/service environment and contribute from your experience and expertise to the further design and professionalization of the work processes (in an ERP environment). What do you bring with you? What do we offer? Who are we? Bollegraaf Recycling Solutions is internationally known as a leading producer of very large, ready-to-use recycling solutions. Bollegraaf has several branches or agents in Europe and North America, but our installations and total solutions can be found all over the world, such as in Mexico and in Ghana. In Appingedam (NL) and Emmen (NL), approximately 300 employees work continuously on the products and services. From R&D to production, Bollegraaf has everything in-house and with our products we make a positive contribution to a sustainable world. The systems can separate raw materials from waste thanks to innovative and high-quality techniques. Bollegraaf is active in a growth market; reusing and recycling raw materials is crucial to ensure that the earth is not depleted. Our vision is clear: There is no such thing as waste, only a stock of valuable substances that must be sorted, cleaned and prepared to enter a new life cycle. How to apply? Please send your motivation and resume, referencing the vacancy, to . For questions about the vacancy, please contact ( Sales Director) at +31 (0)596-65 43 333.
onbekend
Functietitel | Customer Service Manager |
Indicatie salaris (min – max] | onbekend – onbekend |
Opleidingsniveau | HBO |
Aantal uren (min – max) | 1 – 40 |
Contactgegevens | onbekend , onbekend onbekend |
Type contract | Vast |
Branche | Industrie |
Locatie | Appingedam, Groningen,Nederland |
Soliciteer direct | https://nieuwsuitdelfzijl.nl/central-technical-support-officer-bollegraaf-recycling-machinery-25-11-2023/ |
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