Central Technical Support Officer Bollegraaf Recycling Machinery 29-11-2023

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  2. Central Technical Support Officer Bollegraaf Recycling Machinery 29-11-2023

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Introductie vacature 

Central Technical Support Officer Bollegraaf Recycling Machinery 25-11-2023

  • Locatie: Appingedam

  1. Central Technical Support Officer Bollegraaf Recycling Machinery 25-11-2023

Werken in Delfzijl

Introductie vacature

Central Technical Support Officer (French-speaking)

In the position of Central Support Officer in the Sales department, you will be both the link and manager of the processes between the international customer and the internal stakeholders. In this position, you will mainly focus on the French-speaking market. You will contribute to the maintenance and optimization of Bollegraaf installations in the field. Customer satisfaction is the key.

Location: Appingedam, NL

What will be your role?

The role at Bollegraaf is very extensive: you manage the international customer demand from A to Z. You advise the customer (reactive and proactive), come up with solutions, make quotations and indirectly prepare the deployment of service engineers and/or the shipment of parts. You are in all areas (both technical and commercial) the coordinator for the customers and you know how to build a good relationship with them. You handle and report on both the content and financial side of the projects. You always see opportunities to provide the customer with additional services and products of Bollegraaf. Finally, you see what can be improved in the follow-up phase so that you and Bollegraaf can continue to learn and develop. Regular (international) customer visits are part of the job.

Who are you?

You communicate proactively and ensure that the necessary information is provided by the various colleagues and departments. You have experience in a technical sales/service environment and contribute from your experience and expertise to the further design and professionalization of the work processes (in an ERP environment).

What do you bring with you?

  • Bachelor (+) working and thinking level;
  • Excellent communication skills, you like to be the 'spider in the web';
  • A hands-on mentality in which you show initiative and take the extra step to serve the customer;
  • A service-oriented attitude in which you think in solutions that fit the customer's needs and recognize commercial opportunities;
  • A critical view in which you dare to point out issues of importance to the customer, vendors and internal organization;
  • An excellent proficiency level of the French language, in addition you have a good proficiency level of the Dutch or English language.

What do we offer?

  • A competitive salary depending on experience;
  • 27 holidays and 13 working time reduction (ADV) days per year;
  • The possibility of selling 3,6 or 9 days working time reduction days (ADV) for additional salary;
  • An active personnel association

Who are we?

Bollegraaf Recycling Solutions is internationally known as a leading producer of very large, ready-to-use recycling solutions. Bollegraaf has several branches or agents in Europe and North America, but our installations and total solutions can be found all over the world, such as in Mexico and in Ghana.

In Appingedam (NL) and Emmen (NL), approximately 300 employees work continuously on the products and services. From R&D to production, Bollegraaf has everything in-house and with our products we make a positive contribution to a sustainable world. The systems can separate raw materials from waste thanks to innovative and high-quality techniques.

Bollegraaf is active in a growth market; reusing and recycling raw materials is crucial to ensure that the earth is not depleted. Our vision is clear: There is no such thing as waste, only a stock of valuable substances that must be sorted, cleaned and prepared to enter a new life cycle.

How to apply?

Please send your motivation and resume, referencing the vacancy, to . For questions about the vacancy, please contact ( Sales Director) at +31 (0)596-65 43 333.

Vacature eisen



FunctietitelCustomer Service Manager
Indicatie salaris (min – max]onbekend – onbekend
Aantal uren (min – max)1 – 40
Contactgegevensonbekend , onbekend onbekend
Type contractVast
LocatieAppingedam, Groningen,Nederland
Soliciteer directhttps://nieuwsuitdelfzijl.nl/central-technical-support-officer-bollegraaf-recycling-machinery-25-11-2023/

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